TERMS & CONDITIONS

Terms & conditions

These Terms and Conditions apply to the use of this website at www.greenlanna.com,


Registration

You must be over 18 years oldto register with www.greenlanna.com and each registration is for a single user only. You are responsible for the security of any password issued. We may cancel your registration immediately if you breach any our terms and conditions.


Making Order

ordering is via our online checkout process and you are given the opportunity to check your order and to correct errors. We reserve the right to change our prices at any time. Please note that all prices quoted are in GBP and exclude postage and packaging.

We will send you an order confirmation via email once you’ve placed the order, detailing the ordered products.

Payment

The following payment methods are accepted:

• Card Payment

The purchase area of our site is secure, this means that we use industry standard SSL technology to allow for the encryption of all sensitive information such as your name, address and especially your credit card details.

We cannot be responsible if through no fault of our own these details are intercepted and used by third parties. And we cannot be responsible for fraudulent use of a lost credit card if this has not been reported to your credit card company.


Orders not in stock

In some cases the items you have ordered may not be in stock, in this case we will give you an option to discuss with us cancelation of your order or wait for it to come back into stock. We will

Let you know and give you a more approximate date.


Postage

The postage costs are £4.79

Our standard terms for delivery within the UK are 3-5 working days from date of dispatch. We normally dispatch within 1 working days.


We delivery products via  Royal Mail.

If you have specific requirements in terms of delivery dates e.g. specific delivery deadlines, please contact us via email adress.


 Delivery problems

If you provide us with a wrong delivery address and your goods are signed for by another party, Green Lanna. cannot be held responsible for any loss you incur as a result.

Green Lanna will make every effort to ensure prompt delivery, we cannot be held responsible for loss or delay due to circumstances beyond our control.